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Privacy Policy

This privacy policy applies to the use of this site and sets out how the happy chick company Ltd (HC) uses and protects any information that you give HC when you use this site.

HC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured it will only be used in accordance with this privacy statement.

Anonymous information
The Happy Chick Company (HC) operates under an industry standard, which gathers limited information on visitors automatically. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users and provides HC with statistical information.

Links to other websites
The HC website or any website controlled by HC may contain links to other sites that are not controlled by HC. Please be aware of this when you click on any such links; HC is not responsible for the privacy practices and/or policies of any website not controlled by HC.

Personally identifiable information
If you do request any information from HC – for example, request a call back or complete a booking form, we may collect the following information
– name and job title
– contact information such as telephone number and email address
– demographic information including delivery address and postcode
– other information relevant to customer offers/orders.

What we do with the information we gather
We require this information to understand your needs and give you a better service, and in particular for the following reasons;
-internal record keeping
-we may use this information to improve our products and services
-we may periodically send promotional emails about our products, special offers or other information you may find interesting using the email address you have provided
-From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If your personally identifiable information changes, or if you no longer wish HC to possess your information, you may request correction, updating, or deletion of your information by emailing HC at hello@thehappychickcompany.co.uk

You may request details of personal information that we hold about you under the Data Protection Act 1998.

Security
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.

Legal Disclaimer
HC reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect it’s rights and/or to comply with a judicial proceeding, court order or legal process served on HC.

Contact Details
Should you have any questions or concerns regarding this privacy policy, or you wish to contact HC by phone or postal mail, please visit our contact page.